Data Analytics Associate


A global insurance management group is looking to recruit a Data Analytics Associate to join their Information Systems Application Support department.

The role holder will be responsible for the following: -

Receiving / logging support calls and issues
Analysing problems, including root cause analysis
Communication with other system support teams
Defining possible solutions/ rectification
Liaising with 3rd party Suppliers for system changes 
System, Functional and Integration Testing to ensure solutions are fit for purpose and production
Provide support/input for strategic decision to enable the continuous enhancement of the system. 
Applicant must have production support/development experience or similar, have excellent analytical and troubleshooting skills, experience of utilising SQL, have strong customer service skills and have experience of BI & MI tools, preferable QlikView.


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