Data Analytics Associate
A global insurance management group is looking to recruit a Data Analytics Associate to join their Information Systems Application Support department.
The role holder will be responsible for the following: -
Receiving / logging support calls and issues
Analysing problems, including root cause analysis
Communication with other system support teams
Defining possible solutions/ rectification
Liaising with 3rd party Suppliers for system changes
System, Functional and Integration Testing to ensure solutions are fit for purpose and production
Provide support/input for strategic decision to enable the continuous enhancement of the system.
Applicant must have production support/development experience or similar, have excellent analytical and troubleshooting skills, experience of utilising SQL, have strong customer service skills and have experience of BI & MI tools, preferable QlikView.