Site Disclaimers

Disclaimer

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Digital Greenhouse's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Digital Greenhouse or ‘us’ or ‘we’ refers to the owner of the website whose registered office is States of Guernsey, Longue Rue, St Martins, GY1 6AF. The term ‘you’ refers to the user or viewer of our website.

Contact us at info@digitalgreenhouse.gg or telephone +44 1481 234567.

Terms of use

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Guernsey.

Privacy

In general, you may visit this Site without telling us who you are or revealing any personally identifiable information about yourself. Our servers collect the domain names, operating system in use (e.g., Macintosh, Windows) and browser (e.g. Safari, Internet Explorer). This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed etc. We use this information to measure the use of our Site and to improve its content.

This is the privacy policy of States of Guernsey site www.digitalgreenhouse.gg, which shall include, without limitation, the home page, splash page, and all other pages under the same top level domain name, and all content thereon (the "Site") as provided by States of Guernsey, ("Guernsey" or "we").

Collecting Information

Here at the Digital Greenhouse we care as passionately about the protection of your data as we do about providing you with a vibrant digital environment that can help you to realise your potential.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you while you visit our website or make use of our services. We may update this Policy on our website from time to time so please review it regularly.

 

Information we collect

Digital Greenhouse will only use information that you provide us, we do not obtain information about you from any third parties. You can provide this information to us via our forms, email, internet communication methods, in person or via the telephone.

We may collect Personal Data relating to:

  • Your name, email address, date of birth and bank account information
  • Details of payments you make to us and card payment information
  • Information about your billing and payment history
  • Information about how you use our services, including website usage data

 

How we use your information

Your information is processed to facilitate your use of our onsite facilities and to allow communication with all our customers about issues relating to our business, such as newsletters and information about new services or events.

Data you provide allows us to ensure information we hold about you is kept up to date; to manage your membership; to deal with any problems regarding your account, and enables analysis to help improve the operation of our business and our website.

 

The lawful basis for processing your data

The Digital Greenhouse will process your personal information under the lawful basis necessary to perform a contract with you.

 

Transparency and choice

People have different privacy concerns. Our goal is to be clear about the information we collect so you can make meaningful choices about how it is used. You are able to:

  1. Ask us what information we hold on you
  2. Update your information
  3. Ask for information about you that is no longer relevant to be deleted

 

Information we share

Your information is shared with our billing service provider to allow you to keep your account up to date and with third party payment providers who process electronic payments on our behalf.

Where there is a legal obligation to do so we may provide information to law enforcement bodies for the detection or prevention of criminal offences.

We do not share your information with any other parties for the purpose of advertising or distribution of information that is not related to the Digital Greenhouse.

Your information is not shared outside of the European Economic Area.

 

Security

We take the security of your personal data very seriously. We take appropriate organisational and technical measures to prevent unauthorised access to your information.

 

Sensitive personal data

The Digital Greenhouse does not collect Special Category Data which we recognise as being the most sensitive data as defined by data protection law. 

You can request a copy of any of the information we hold on you at any time by contacting the Data Guardian using the details below.

 

Retention of data

The Digital Greenhouse will only retain your data for as long as is it needed or until such time as you request that it be removed. Data that is no longer relevant will be securely destroyed or deleted and not kept in any format beyond that of its natural purpose.

When you make a payment via credit/debit card or direct debit these details are not held by the Digital Greenhouse or our payment provider once the payment has been completed.

If you have any concerns about how we collect and process your data then please get in touch with us and we will do all we can to address those concerns.

Cookie

"Cookies" are pieces of information that are placed on an individual's computer hard drive to enable the individual to more easily communicate and interact with the Site. We may use cookies to customize your experience on the Site. We may also use cookies to record how many times a user has visited our Site and what pages the user has accessed. You may, however, disallow receiving cookies at any time through your web browser. It is not our intention to use cookies to retrieve information that is unrelated to our Site or your interaction with our Site.

IP Address

We may collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer our Site. An IP address is a number that is assigned to your computer when you use the Internet. This information does not contain any personally identifiable information about you. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.

Usage

Guernsey and its affiliates use information collected on and through this Site to comply with the purpose for which such information was collected and other purposes, as disclosed at the time such information is provided, or as described in this policy. For example, the information collected on and through the Site may be used to send you information about our and our affiliates' products and services and updates to our Site. In certain instances you will have an opportunity to limit this use at time the information is collected. You also may limit this use by following the instructions in Choice/Opt-out below. We may use the information we gather along with information obtained from other sources, including third parties.

Trading Name may transfer, sell or assign information concerning your use of this Site, including without limitation, personally identifiable information that you provide and other information concerning your use of the Site, to third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of the States of Guernsey.

Trading Name may make information concerning users of the Site available to law enforcement personnel and agencies when requested to do so or as required by law.

Consent to Processing

By providing any personal information to this Site, you fully understand and unambiguously consent to the transfer of such personal information to, and the collection and processing of such personal information in, the United Kingdom other countries or territories.

Links

This Site may contain links or references to other Web sites outside of our control. Please be aware that we have no control over these sites and our privacy policy does not apply to these sites.

Access

If you would like to review and/or update the information that you have provided to the Site, please send an e-mail here requesting such access or change.

Your Acceptance of this Policy

By using this Site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so visitors are encouraged to review this policy from time to time. Your continued use of our Site following the posting of changes to these terms means you accept these changes

 

Contact details for the Digital Greenhouse

Telephone:01481 701010

Email: info@digitalgreenhouse.gg

Contact details for the Data Protection Officer for the Digital Greenhouse

Telephone: 01481 717000

Email: data.protection@gov.gg

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